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Terms and Conditions for Zoo Toy World

Welcome to Zoo Toy World! Please read these Terms and Conditions carefully before using our website or making a purchase. By accessing this site, you agree to comply with these terms, which outline your rights and obligations as a customer.

1. General Information

  • Company Name: Zoo Toy World, operated by Mitan Enterprise
  • Contact Information:
  • By purchasing from Zoo Toy World, you agree to use our products responsibly and for personal use only.

2. Order and Payment Terms

  • Accepted Payment Methods: We accept major payment options, including cash on delivery, credit/debit cards, and UPI.
  • Secure Payment: Zoo Toy World ensures all transactions are secure and protects your payment information.
  • Cash on Delivery Available: We offer convenient cash on delivery across India.

3. Shipping and Delivery Policy

  • Free Shipping within India: Zoo Toy World provides free shipping for all orders within India.
  • Estimated Delivery: Orders are typically delivered within 7 days but may take up to 10 days based on location and courier service availability.
  • Tracking Information: We’ll provide tracking details for your order to keep you updated on its status.

4. Return and Refund Policy

  • 10-Day Return Policy: At Zoo Toy World, customer satisfaction is our priority. You may return any product within 10 days of receipt if it’s unused and in its original packaging.
  • How to Initiate a Return: Contact us via WhatsApp at +91 6377376406 or email at zootoyworld@gmail.com with your order details to start the return process.
  • Full Refund: Once the returned item is received, we will issue a full refund. Zoo Toy World covers all return shipping costs.
  • Limitations on Liability: Zoo Toy World is not liable for any product damage, loss, or defects after the 10-day return period.

5. Order Cancellations

  • Orders may be canceled before shipment. Once shipped, the order cannot be canceled but can be returned upon receipt, as per our return policy.
  • Contact Us Quickly: For urgent cancellation requests, please contact us as soon as possible via phone or email.

6. Product Use and Safety

  • Age-Appropriate Toys: Zoo Toy World provides age recommendations for all toys. Please ensure that toys are used by the age group specified.
  • Adult Supervision Recommended: For certain toys, especially those for younger children, we recommend adult supervision to ensure safe and enjoyable play.
  • No Liability for Misuse: Zoo Toy World is not responsible for any injuries, damages, or losses arising from improper use of our toys.

7. Intellectual Property Rights

  • Content Ownership: All text, images, designs, and other content on Zoo Toy World’s website are owned by Mitan Enterprise. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

  • Product Usage: Zoo Toy World is not liable for any direct or indirect damages resulting from the use or misuse of our products beyond the 10-day return policy.
  • Website Use: Zoo Toy World is not responsible for any technical issues or errors on the website that may affect your shopping experience.

9. Changes to Terms and Conditions

  • Updates to Terms: Zoo Toy World reserves the right to modify these Terms and Conditions at any time without prior notice.
  • Effective Date: Changes take effect immediately upon being posted on this page. Customers are encouraged to review these Terms periodically.

10. Governing Law

  • Jurisdiction: These Terms and Conditions are governed by the laws of India. Any disputes arising out of these terms will be handled in Indian courts.

11. Business Details

Zoo Toy World
A Sole Proprietorship Firm
Owned by: Harshit Kothri
Naya Market, Ajmer, Rajasthan,
Pincode: 305001
Email: zootoyworld@gmail.com
Phone/WhatsApp: 6377376406